Privacy Policy

At Local Secure Locks, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information from you:
• Name and contact details (phone number, email address)
• Location information (for job bookings)
• Details about your service enquiry (e.g. lock issues or property type)
• Any other information you provide through contact forms, phone, or messaging apps

2. How We Use Your Information

We use your information to:
• Respond to enquiries and provide locksmith services
• Schedule call-outs and appointments
• Send invoices or confirmations
• Improve our customer service
• Comply with legal obligations

We do not sell, rent or trade your personal information to third parties.

3. How Your Data Is Stored

Your data may be stored:
• Securely in our booking or invoicing system
• In email and messaging apps for communication
We take appropriate steps to protect your information from unauthorised access or misuse.

4. Cookies

Our website may use cookies (small files stored on your device) to improve browsing experience and analyse website traffic via tools like Google Analytics.

You can manage or disable cookies through your browser settings.

5. Third-Party Links

Our website may link to third-party websites (e.g., lock manufacturers). We are not responsible for their content or privacy practices.

6. Your Rights

You have the right to:
• Request access to your personal data
• Ask us to correct or delete it
• Withdraw consent for marketing at any time

To exercise your rights, email us at: info@localsecurelocks.co.uk